Can Linklok handle orders containing tangible / physical goods?
There are a number of ways to setup Linklok if you sell items that are shipped as well as downloads. The easiest way is to setup an email and download page template with a section for shipped goods. This section will be displayed by Linklok only if items are ordered that Linklok doesn't know about (assumed to be tangible products). This template section could for example explain your shipping policy.
Here is an example template (can be used as an email or download page template)
<html> <head> <title>Your order from yoursite.com</title> </head> <body> Thank you for your order, !!!name!!!. Your transaction ID is !!!orderno!!!.<br><br> You will receive a receipt from Paypal by email.<br> <br> <!--knownstart--> <!--eachproductstart--> !!!product!!! ~<br> <br> <!--eachproductend--> <!--knownend--> <!--unknownstart--> You have ordered products for delivery. These will be shipped as quickly as possible.<br> <!--unknownend--> </body> </html>
The part between the tags <!--knownstart--> and <!--knownend --> is displayed only when there are download products in the order (i.e. products listed in Linklok).
The part between the tags <!--unknownstart--> and <!--unknownend --> is displayed only when there are tangible products in the order (i.e. products not listed in Linklok).
For more advanced situations you may be able to make use of the Template Segment system. The Linklok manual has further information about that.